There are several methods of clandestine approaching people with malicious intent. Sometimes only via an email exchange with misleading texts and a simple click through option ('activate via this button' (Phishing)). But sometimes also in combination with other forms such as; Spoofing, Laptop distraction, Baiting, Shoulder surfing, Baiting, Dumpster diving, Simswap, Smishing, CEO fraud, etc.. All techniques that can be used in combination with each other or in combination with telephone or physical contacts. They can also be used in or in conjunction with video conference meetings. Deep fakes are also making more appearances, a technique in which people say something on the screen that they would not normally say. A manipulated footage that is almost indistinguishable from the real thing.
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Social engineering is a technique for extracting information from people. Companies and organizations are increasingly confronted with 'direct contact' of staff. It is not limited to only approaching from a distance and by breaking in using digital techniques.
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In an ideal world, the staff takes note of the policy of an organization, is trained and guided in the purpose of the organization and way of acting within various levels.
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Managers and supervisors should spend more time detecting changes in human behaviour.
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Where does our gullibility come from? Is it culturally determined or is it learned behaviour? Is it "embedded" in our market orientation, in our customer-friendliness and our open attitude? But where is the limit?
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